Learn About Membership

Explore these frequently asked questions to learn more about Membership.

Joining

How do I become a Member?

Memberships are available for purchase online, in person at Ticketing & Member Services, or by calling 610.388.1000. Phone processing fees do not apply to Membership purchases.

Can I apply my paid admission to my Membership if I decide to join?

Yes, you may apply a portion of your paid General Admission toward the cost of your Membership within thirty (30) days of your visit date with your dated receipt/ticket. The amount that you can apply depends on the category of Membership that you are purchasing. Unfortunately, at this time, we cannot apply this credit online. Please inquire by phone at 610.388.1000, or stop by Ticketing & Member Services for specific details. Phone processing fees do not apply to Membership purchases.

Can I pay for a Membership using a Donor Advised Fund?

Yes, Longwood Gardens accepts gifts from Donor Advised Funds (DAFs) as payment for Membership dues, however the Member must waive all associated non-deductible Membership benefits, which includes Complimentary Guest Tickets. Please note that the personal payment amount cannot be subtracted from the donor advised fund grant amount — bifurcated payments are not allowed.

Questions about the policies of your specific donor advised fund can be directed to your fund advisor.

Please direct Donor Advised Fund Membership payments to:
Longwood Gardens
P.O. Box 501
Kennett Square, PA 19348-0501
Attention: Membership Department (DAF)

Can I apply the concert ticket price to my Membership?

Concert nights are considered special event nights in the Gardens. You may apply a portion of a purchased non-Member ticket(s) to a new Gardens Preferred or Gardens Premium Membership. A portion of up to five (5) tickets may be applied when purchasing a Gardens Preferred Membership and a portion of up to nine (9) may be applied when purchasing a Gardens Premium Membership. Please ask a Guest Services Representative for details.

Do you offer a Membership for young adults?

If you are age twenty-five (25) and under and would like to purchase a Gardens1 Membership, you can apply our young adult discount of $35 to your Membership purchase. The young adult discount can only be processed onsite, as a valid ID is needed to confirm your age. The discount can also be applied after you purchase your Membership.

Do you offer any other types of discounted Membership?

We offer a Young Adult discount of $35 when purchasing or renewing a Gardens1 Membership, to those who are ages twenty-five (25) and under. Also, for non-Members, you may apply a portion of your paid General Admission toward the cost of your new Membership within thirty (30) days of your visit date with your dated receipt/ticket. Please make sure we have your updated email address on file as we periodically send out special promotions by email. Discounts may not be combined.

How many named cardholders can I have for my Membership?

Gardens2, Gardens5, Gardens Preferred, and Gardens Premium Memberships have a maximum of two (2) named cardholders per Membership.

Do the primary and secondary cardholders need to live in the same household?

No, the two cardholders do not need to live in the same household, but the benefits of being a Member extend to only those two (2) named cardholders. Please keep in mind that all Membership correspondence and mailings will be sent only to the primary cardholder.

Do I have to have a secondary cardholder?

For certain Membership levels, a secondary cardholder is part of the package. Membership benefits extend only to named cardholders. If your Membership includes a secondary cardholder, we strongly recommend that you name a second cardholder to take advantage of all the benefits of the level of Membership you selected.

What if I have more children than my Membership level covers?

If you purchase a Gardens5, Gardens Preferred, or Gardens Premium Membership, you can purchase up to five (5) additional youth access for your Membership. Additional youth access are $15 each to add to your Membership and are valid for those ages eighteen (18) and under. Please know additional youth access can only be added when you purchase or renew your Membership.

Can my nanny/babysitter bring my children to the Gardens using my Gardens2, Gardens5, Gardens Preferred, or Gardens Premium Membership?

Yes, your childcare provider may bring your children to the Gardens without one of the named cardholders present. Please have them stop by Ticketing & Member Services with one of the active Membership cards. We will ask them to verify the address on the Membership and give them a temporary ID for the day. Please note that all attendees ages five (5) and older count towards the total number of admissions allowed per your Membership level.

Can children of Gardens2, Gardens5, Gardens Preferred, or Gardens Premium Members use a parent’s Membership card without one of the named cardholders present?

Yes, please have your child or children, ages eighteen (18) years and younger, stop by Ticketing & Member Services with one of your active Membership cards. We will ask them to verify the address on the Membership and give them a temporary ID for the day. Please note that your children count towards the total number of admission allowed per your Membership level.

Do you offer a Membership for families with adult children?

Yes. Gardens2, Gardens5, Gardens Preferred, and Gardens Premium allow flexible visitation which can be any combination of guests five (5) years of age and older. Please note that Gardens2, Gardens5, Gardens Preferred, and Gardens Premium Memberships have a maximum of two (2) named cardholders. One named cardholder must be present to gain access to the Gardens. The number of admissions is based on Member level.

I am a person with a disability and need a caregiver to assist me with my visit. What do you recommend?

One (1) personal care attendant accompanying a Member with disabilities and/or accessibility needs is able to gain access, free of charge, to our Gardens without being included in a Membership. You may purchase any level of Membership and visit our Gardens with your personal care attendant. Personal care attendant tickets cannot be acquired in advance, but may be picked up at the ticketing counter upon entering the Visitor Center.

Do you have a Lifetime Membership level?

We do not offer a Lifetime Membership and do not plan to offer this in the future.

I recently purchased a Membership, now what?

I JOINED ONLINE: If you would like to visit Longwood Gardens soon, please bring your temporary Membership card (received via email) for access to the Gardens. Permanent Membership materials arrive in 2-4 weeks.

I JOINED BY MAIL OR PHONE: If visiting Longwood Gardens prior to receiving your Membership packet in the mail, please stop by Ticketing & Member Services and they will print a temporary Membership card for access to the Gardens. Permanent Membership materials arrive in 2-4 weeks.

Can I change the name(s) on my Membership after purchase?

You may change the name(s) on your Membership at the time of renewal. If you just joined (within the past four weeks), and wish to change the name(s) on your card, you must return all of your current Membership cards to be issued cards with the new name(s).

Does Longwood Gardens offer corporate or company Memberships?

At this time, Longwood Gardens does not offer corporate Memberships for a group of employees or clients. Memberships are intended for up to two (2) individually named Members, depending on the Membership level. Named Members can visit year-round and bring guests based on their Membership level.

Can my company be listed as the Primary or Secondary Member, in order for employees or clients to visit the Gardens?

At this time, Longwood Gardens does not offer corporate Memberships. The Primary and Secondary Member names are intended to be individual first and last names, as all our Members are asked to show a photo ID with a name that matches the Primary or Secondary Member name on their Membership card for access to the Gardens.

When will my Membership expire?

Your Membership is valid for one (1) year from the date of purchase. You can email membership@longwoodgardens.org or call 610.388.1000 to inquire about your expiration date.

Why isn't the tax-deductible amount of my Membership 100% of what I paid?

Each Membership comes with two (2) Complimentary Guest Tickets. These guest tickets have a value of $29 each. The tax-deductible portion of your Membership is the purchase price of your Membership minus $58.

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Upgrading Your Membership

Can I upgrade to a higher level of Membership?

Yes, with the following options:

If you have less than two (2) months left on your Membership: If you wish to upgrade any time less than 2 months prior to your renewal date, you will be asked to submit payment in full for the upgraded level. You will immediately be given all of the benefits of the Membership level you have upgraded into and we will extend your Membership a full year from its current expiration date.
If you have more than two (2) months left on your Membership: We will extend your Membership for a full year from the date of the upgrade and credit you for the unused portion of your Membership, which can be applied to the cost of the upgraded Membership level. Call us today to learn how at 610.388.1000.

Can I downgrade to a different Membership level?

The option to downgrade your Membership level is available at your time of renewal.

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Renewing

How do I renew?

Membership renewals are available online at tickets.longwoodgardens.org, in person at Ticketing & Member Services, or by calling 610.388.1000. Phone processing fees do not apply to Membership purchases.

I renewed my Membership, now what?

I RENEWED ONLINE: If renewing at the same level of Membership, please continue to use your current Membership cards. If you no longer have your Membership cards, please email us at membership@longwoodgardens.org and we will issue new cards. You will only receive new cards if you chose to renew at a new Membership level or if you request a replacement card. If you chose a new Membership level, please bring your temporary Membership card (received via email) for access to the Gardens. Permanent materials arrive in 2-4 weeks.

I RENEWED BY MAIL OR PHONE: If renewing at the same level of Membership, please continue to use your current Membership cards. If you no longer have your Membership cards, please email us at membership@longwoodgardens.org and we will issue new cards. You will only receive new cards if you chose to renew at a new Membership level or if you request a replacement card. If you chose a new Membership level, please stop by Ticketing & Member Services and they will print a temporary Membership card for access to the Gardens. Permanent Membership materials arrive in 2-4 weeks

Can I change the name(s) on my Membership after renewing?

You may change the name(s) on your Membership at the time of renewal. If you just renewed (within the past four weeks), and wish to change the name(s) on your card, you must return all of your current Membership cards to be issued cards with the new name(s).

When will my Membership expire? If I renew my Membership before it expires, how will this affect my expiration date?

Your Membership is valid for one (1) year from the date of purchase.

If renewing early, your new Membership will add one (1) year to your current expiration date. If you upgrade your Membership in the middle of a cycle, the new Membership will start immediately and we will credit you for the time remaining on your old Membership. The new Membership will be valid one (1) year from the date of your Membership purchase.

Please allow 2-3 weeks for your expiration date to be updated. You can login to our website to view your expiration date, email membership@longwoodgardens.org, or call 610.388.1000 to inquire about your expiration date.

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Benefits

What are the benefits of being a Member?

Benefits include year-round admission to the Gardens, 10% discounts on dining at The Café, 1906, the Beer Garden, and concessions, and 10% discount in The Garden Shop. Please click here to view the full list of Member benefits. Member discounts cannot be applied to alcohol purchases.

Do Members need reservations to visit the Gardens?

Yes. Members may visit anytime, but require free, timed reservations on Wednesdays–Mondays from open to close during Spring Blooms, evenings during Festival of Fountains through the end of October, and daily from open to close during A Longwood Christmas. Reservations are limited and sell out is likely.

Click here to learn more about Member reservations.

Click here to make Member reservations.

Click here to cancel Member reservations.

Gardens Premium Members and Innovators, and their guests covered within the Membership, do not require reservations.

Do Member benefits apply to the guests that I bring in using my Membership?

Member benefits apply only to named cardholders.

How do I access my Complimentary Guest Tickets?

All Membership levels receive two (2) Complimentary Guest Tickets. Your Complimentary Guest Tickets are available online, and can be accessed at any time. You will need to have your online Membership account set up to access and redeem your Complimentary Guest Tickets.

Once Complimentary Guest Tickets are redeemed, they are valid for one (1) year from the redemption date.

Complimentary Tickets may not be sold, transferred, or distributed to any other person or entity for commercial gain. If Longwood Gardens has reason to believe the complimentary tickets have been resold, they will be invalidated and the holder will be refused admission.

Please note: Complimentary Guest Tickets are for one-time general admission and are not valid for specially ticketed events and blackout days during A Longwood Christmas. Blackout days are all Fridays, Saturdays, and Sundays during A Longwood Christmas, November 22, 2024 through January 5, 2025; and every day December 20, 2024 through January 5, 2025. Other blackout dates may apply; check your tickets to see additional restrictions. Complimentary Guest Tickets are valued at $29 each, are not replaceable, and may not be used for Member-only events.

You do not need to make a timed reservation when using a Complimentary Guest Ticket.

Why can’t I see all my unused Complimentary Guest Tickets when I login to my account?

Members are provided two (2) Complimentary Guest Tickets in your online account at time of purchase and renewal(s). Members have one (1) year to access and redeem Complementary Guest Tickets.

Complimentary Guest Tickets are only accessible while you are an Active Member in good standing. If your Membership were to lapse, you will not be able to access any Complimentary Guest Tickets you may have accrued while an active Member.

Do I receive a discount on General Admission for my guests?

Yes, Members receive a 10% discount on adult General Admission tickets.

Are there other discounts I can receive with my Membership card?

Absolutely. Members receive discounts at select area garden centers and nurseries, as well as at select Brandywine Valley attractions. Please visit our Member Regional Discounts page for details.

How do I receive discounts on performances and Continuing Education classes?

Discounts for performances and Continuing Education classes are available for Gardens Preferred and Gardens Premium Members and Innovators. As a Gardens Preferred or Gardens Premium Member or Innovator, you will receive a discount code for performances. For Continuing Education classes, please login to your account prior to purchasing. Your Member discount will be reflected in your shopping cart prior to payment.

Please consider purchasing a Gardens Preferred or Premium Membership, or supporting at the Innovator levels if you would like performance and class discounts.

Are Fireworks & Fountains Show tickets included in my Membership?

No, Fireworks & Fountains Show tickets are not included in any Membership level, however Gardens Preferred and Gardens Premium Members, and Innovators receive a discount on Fireworks & Fountains Show tickets.

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Gift of Membership

I have received a Gift of Membership, when will the Membership start?

The Membership is active from the date of purchase.

I recently received a Gift of Membership, what should I expect?

THE GIFT WAS PURCHASED ONLINE: If you would like to visit Longwood Gardens soon, please bring your temporary Membership card (received via email) for access to the Gardens. Permanent Membership materials arrive in 2-4 weeks.

THE GIFT WAS PURCHASED BY MAIL OR PHONE: If visiting Longwood Gardens prior to receiving your Membership packet in the mail, please stop by Ticketing & Member Services and they will print a temporary Membership card for access to the Gardens. Permanent Membership materials arrive in 2-4 weeks.

I have received the Gift of Membership, but I am not able to login online.

We use the email address submitted for you, by the purchaser, at the time the Gift of Membership was purchased for logging into our system. If your email address is on file and attached to your Membership, you can login on our website, tickets.longwoodgardens.org. If you don’t know your password, simply attempt to login, and click on “I forgot my password/I don’t have a password”. If your email address is not connected to your Membership, contact us at membership@longwoodgardens.org or call us at 610.388.1000, and we will set up your account.

Your online account can be used for making reservations, accessing your Complimentary Guest Tickets, updating your Member information, reviewing your Membership expiration date, registering for Continuing Education courses, and renewing your Membership

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Usage Guidelines

Can I put my Membership on hold?

Memberships to Longwood Gardens are good for one (1) year from the date of purchase or renewal. Because they are a one-year Membership, we are not able to inactivate a Membership for a certain time or a put a hold on a Membership. The Membership will expire one (1) year from the purchase or renewal date.

Please review the Membership Terms & Conditions.

If you have any additional questions, please feel free to reach out to us by email at membership@longwoodgardens.org or call us at 610.388.1000.

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